Privacy Policy
Your privacy matters to us
Lovepug Learners respects the privacy of our visitors and customers. This Privacy Policy explains what information may be collected when you visit our website, contact us, or make a purchase, and how that information may be used.
Information We Collect
When you interact with Lovepug Learners, we may receive information you choose to provide, such as your name, email address, school or organization, order number, shipping or billing information, and the information you include in a contact form.
When you place an order, information needed to process your purchase may also be collected through Wix and the payment provider used at checkout.
Our website may also automatically collect limited technical information, such as browser or device information, IP address, website activity, and cookie data through Wix and other services used to operate the site.
How We Use Your Information
We may use the information we receive to process and fulfill orders, respond to questions or customer-service requests, communicate about purchases, improve the website and customer experience, maintain business records, and meet legal or financial obligations.
We do not use customer information for purposes unrelated to operating and growing Lovepug Learners without appropriate notice or consent.
How Information May Be Shared
Lovepug Learners may share information with trusted service providers when necessary to operate the website and business, such as Wix, payment processors, shipping providers, and other services used to fulfill orders or maintain the site.
These companies may handle information according to their own privacy and security practices. Wix Payments, for example, operates under PCI DSS requirements for payment-card security.
Lovepug Learners does not intentionally sell or rent customer personal information to third parties for their own marketing purposes.
Cookies & Website Technology
This website is hosted on Wix. Wix and services connected to the website may use cookies and similar technologies for essential site functions, security, performance, analytics, and other features.
Visitors may be given options to accept or decline non-essential cookies where applicable. Wix notes that Wix Stores and third-party apps or integrations can place additional cookies beyond Wix’s core cookies.
Children’s Privacy
Lovepug Learners creates products, stories, and educational ideas for children, families, and educators. However, this website, online shop, and contact forms are intended for use by adults.
Lovepug Learners does not knowingly collect personal information directly from children under the age of 13. Children under 13 should not submit names, email addresses, contact forms, orders, or other personal information through this website without involvement from a parent or legal guardian.
If we learn that personal information from a child under 13 has been submitted without appropriate parental involvement, we will take reasonable steps to address or delete that information as appropriate.
Your Choices
You may contact Lovepug Learners if you have questions about personal information you have provided through the website or would like to request that information be corrected or deleted, where applicable.
Updates to This Policy
This Privacy Policy may be updated as Lovepug Learners grows, new website features are added, or privacy requirements change. Updates will be posted on this page.
Questions?
If you have questions about this Privacy Policy or how information is handled, please contact Lovepug Learners to reach us.
Last updated: September 2026